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YOUR DATA, YOUR CONTROL
Delete The page explains how to delete your account and data for the InstaTrucks Driver Mobile App, published by Firefly Systems LLC.
1. Open the InstaTrucks Driver app and log in.
2. Tap Profile and scroll down.
3. Tap Delete Account.
4. Mention the reason of account deletion. Your account is deactivated immediately and scheduled for deletion.
• Your name, email address, and phone number
• Your login credentials
• Your driver profile details
• Your uploaded documents, such as photos and files you submitted
• Your location data linked to your account
• Your push notification tokens and device identifiers
Trip, delivery and billing records
1 years
Tax and accounting requirements
Driver license and background check records
1 year
Legal and safety compliance
Support messages and dispute records
60 days
Resolving disputes
Backup copies
Removed within 120–240 days
Backup rotation
Records we retain are used only for purpose listed in the table above and not for marketing or any other purpose.
Privacy questions. If you have questions about your data or this process, please review our privacy policy at instatrucks.io/privacy-policy
Once your deletion request is completed, it cannot be reversed. If you can change your mind, contact us at privacypolicy@fireflysystems.net to stop the request before it is finalized.